I have used Instant Imprints for all sorts of clothing embroidery and heat transfer orders for the rowing teams that I coach. Each time I have been impressed with the customer service I have received. They have done a great job finishing projects for me even on tight deadlines, and always seem happy to do so. Their staff have done a great job working with me to find solutions to both time and budget constraints, and I have always been happy with the finished product. I continue to recommend this company to others who are looking to have personalized team clothing made, and will certainly also continue to use them myself!Sonja L,
Here's just a few testimonials from some of our Instant Imprints customers.
I have dealt with many printing companies in the past but none compare to Instant Imprints on Main Street. I needed some quotes done for my business which is a restaurant and the team at Instant Imprints came sameday and had a quote done immediately. All items were completed in the time frame promised and quality was excellent. Few of the items they came and personally installed, which was going above and beyond. Great service, value, and quality. What else could I ask for. I will only deal with Instant Imprints going forward. Thank you!!!!!!!!Steve Ram, All India Restaurant
5 Stars... How about 10 Stars!! Unbelievable service and truly great quality. Gagan went over and above as described below:
After failing to find anyone in Victoria who could make a couple shirts on the Friday before the Super Bowl I called Instant Imprints Friday evening after they had closed. I left a message hoping they may be able to make the shirts on Saturday when they opened at 10. To my surprise I got a call back Friday night from Gagan who told me if I could arrange a courier he would have the shirts ready for pickup by 1030.
So the next morning I called every courier and shipping service I could find on the internet to try and arrange overnight delivery from Vancouver to Victoria. Unfortunately I soon discovered that no one overnights on the weekend not even Greyhound!! So I called Gagan to tell him that I was going to have to cancel the order when he offered to personally drop the shirts off at the Harbour Air terminal so I could pick them up here in Victoria. I wasn't expecting him to go so far out of his way but it truly illustrates what kind of service they provide.
After originally calling after hours on Friday to calling to cancel the order on Saturday at 1030, I picked the shirts up in Victoria at 330, only 5 hrs later. UNBELIEVABLE!! Thank you Gagan, the shirts were great as was your service.Joey Matheson,
The team at Instant Imprints is beyond incredible! We always work under very tight timelines and without fail, they are able to make the impossible possible and their work and quality is top-notch. I can't even begin to describe the extraordinary customer service from Shailesh, Gagan, and Jon. THANK YOU!Cheryl Duval,
They have other locations and more of a branch rather than an independent shop which in some circumstances in a good thing. This review is based on presentation and communication as these things in the professional world are very important to me. I came in to get some information since our office is moving and we're not sure at what our office branding situation is. I am to present this information in a few weeks at a meeting. The guys were awesome spending 20 minutes with me on their presentation.Shila,